Privacy Policy
Effective Date: 01 September 2025
At Knotty But Nice, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website.
1. Information We Collect
Information you provide: When you complete our contact form or request a quote, we collect your name, email, phone number, and enquiry details.
Automatically collected information: Like most websites, we use Google Analytics and cookies to understand how visitors use our site. This includes your IP address, browser type, and pages viewed.
2. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotes.
Improve our website and services.
Send you updates or offers (only if you have opted in).
3. How We Protect Your Information
We never sell or share your details with third parties for marketing. Data is only used by Knotty But Nice to deliver our services. We use secure systems to protect personal information.
4. Cookies
Our website uses cookies to track visitor behaviour through Google Analytics. Cookies help us understand how our site is used and improve your experience. You can adjust your browser settings to disable cookies if you prefer.
5. Your Rights
You have the right to:
Request a copy of the personal information we hold about you.
Ask us to correct or delete your information.
Withdraw consent for marketing at any time.
To exercise these rights, please contact us at:
📧 andy@knottybutnice.co.uk | 📞 +44 07874 406701
6. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.